Privacy Policy

R3D Srl — Administrative office: Via Enrico Toti 2, 20123 Milan (MI) – Italy. VAT / Tax code: 13889170968. REA: MI-2750495. Legal Representative: Annapaola Rossi. E-mail: [email protected]. PEC (certified email): [email protected]. Website: https://r3d.srl.

In connection with the use of the website and any services offered by R3D Srl, the following may be processed:

Identification and contact data

• First and last name
• Company
• Professional role
• Email address
• Phone number
• Country of origin

Such data is processed only when the user voluntarily provides it, for example by contacting the company through the published email addresses or phone numbers.

Navigation data

• IP address
• Browser used
• Operating system
• Date and time of access
• Pages visited
• Referring site
• Interactions with the website

Navigation data is partly inherent to how the web works technically; statistical analytics data (Google Analytics 4) is processed solely subject to the user’s prior consent, as described in the Cookie Policy.

Data provided voluntarily (possible activities)

Should functions not currently present on the website be activated, the following may be collected: requests for information or quotes; registrations for webinars or events; documentation downloads; content submitted through contact forms; files and documents uploaded by users; feedback and communications.

Data relating to digital services (possible activities)

When using software, SaaS platforms or applications developed by R3D Srl, the data strictly necessary to deliver the requested service may be processed, according to the dedicated policy of each product.

Personal data may be processed in order to:

• respond to requests for information
• provide quotes and commercial proposals
• manage contractual relationships
• deliver software services and digital platforms (where active)
• provide technical support
• improve the user experience
• analyse the use of the website and services (subject to consent)
• ensure the security of systems
• comply with legal obligations
• send informational or commercial communications, subject to the user’s consent

Depending on the purpose, processing is based on one of the following legal bases under the GDPR:

• performance of a contract or of pre-contractual measures requested by the data subject (Art. 6(1)(b)), e.g. to respond to a request or provide a service;
• consent of the data subject (Art. 6(1)(a)), e.g. for analytics cookies, newsletters and commercial communications;
• legitimate interest of the Controller (Art. 6(1)(f)), e.g. to ensure system security and improve services, respecting the rights of the data subject;
• compliance with a legal obligation (Art. 6(1)(c)), e.g. for accounting, tax or security matters.

The provision of strictly necessary technical navigation data is inherent to how the website works. The provision of identification and contact data is optional, but necessary to act upon the user’s requests: failure to provide it may make it impossible to respond or to deliver the requested service. The provision of data for statistical analysis and marketing purposes is always optional and subject to consent, which can be freely withdrawn.

Subject to the user’s consent, R3D Srl may send newsletters, product updates, invitations to webinars and events, commercial communications and informational or promotional content. At present the website does not provide newsletter subscription; these activities apply only if actually activated.

The user may withdraw consent at any time using the unsubscribe link in the communications received or by contacting R3D Srl directly.

R3D Srl develops and operates software applications, SaaS platforms, cloud-computing tools and digital services. Where such services are active, the data collected may be used solely to enable access to the services, manage user accounts, ensure the proper functioning of the platforms, provide technical support and improve the services offered, according to the dedicated policy of each product.

Some services or content developed by R3D Srl may use Artificial Intelligence, Machine Learning or automated information-processing systems. These technologies are used solely to improve the efficiency of services and in compliance with applicable law.

Relevant decisions producing significant effects on users are not taken solely by automated systems.

Where platforms operated by R3D Srl allow content upload, the documents, images, files, data, content and information uploaded by users remain the property of their respective owners. R3D Srl acquires no intellectual property rights over user-uploaded content and uses it solely to deliver the requested services.

R3D Srl adopts appropriate organisational and technical measures to ensure the confidentiality of the information processed. Any documents, business data, commercial information or materials shared by users are processed solely for the requested purposes and are not disclosed to unauthorised third parties.

The website uses technical (necessary) cookies and storage technologies, always active, and the Google Analytics 4 statistics tool, loaded solely subject to the user’s prior consent. No marketing, remarketing or advertising-profiling cookies are active.

For details of the tools used, their purposes, providers and durations, and to manage your preferences, please refer to the Cookie Policy.

Personal data is kept for the time strictly necessary to achieve the purposes for which it was collected and, in any case, in compliance with applicable legal obligations. The retention periods of statistical data managed through Google Analytics 4 are set at account level and indicated in the Cookie Policy.

R3D Srl implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or misuse. Despite the adoption of high security standards, no IT system can guarantee absolute protection against every possible risk.

Personal data is neither sold nor transferred to third parties. It may be disclosed solely to technology service providers, cloud and hosting providers, professional consultants, partners involved in the delivery of services, and the competent authorities in the cases provided for by law. Where applicable, such parties act as data processors appointed under Art. 28 of the GDPR.

Some third-party tools (for example Google Analytics) may involve processing of data by providers located outside the European Economic Area. In such cases, R3D Srl undertakes to ensure that the transfer takes place subject to the safeguards provided for by Articles 44 et seq. of the GDPR, such as adequacy decisions or standard contractual clauses. The specific safeguards applied by each provider are indicated in their respective policies.

The user may exercise at any time the rights provided for by Articles 15-22 of the GDPR, including: access to data; rectification; erasure; restriction of processing; objection; data portability; withdrawal of consent (which does not affect the lawfulness of processing carried out before withdrawal).

Requests can be sent to: [email protected] or [email protected].

The data subject also has the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

• Italian Data Protection Authority

The website may contain links to third-party websites or services. R3D Srl is not responsible for the privacy policies adopted by such parties and invites users to consult their respective policies.

Some content published on the sites and platforms operated by R3D Srl may be produced with the support of Artificial Intelligence tools and subsequently verified by qualified human staff. R3D Srl adopts an AI Assisted • Human Verified approach, aimed at ensuring the accuracy, quality and reliability of the information published.

R3D Srl reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an indication of the update date.